Trends

As 71% of consumers start their customer journey with a Google search, no business can afford to show up on the Search Engine Results Pages (SERPs) appearing untrustworthy and disreputable.

Statistics

Positive reviews make 74% of consumers trust a local business more.

Highlights

A brand is much more than just a company trying to sell a product or a service, it is an identity that reflects the qualities of an organisation. It requires careful development and continuous monitoring.

Our Approach

Online reputation management is an ongoing effort that creates, cultivates, and maintains a brand’s name and its good standing online. It is all about perception. This means building a digital public image, so that anyone searching for your brand finds 5-star reviews and positive customer experiences that paint your company in the best possible light.

We possess a keen understanding of the latest techniques required to build a brand, to ensure that we make a difference in the brand’s lifespan.

Tailor Made Solutions

There are various touch points for a customer, from reviews on social media, feedback on business sites, customer satisfaction surveys, your sales team, newsletters, emails, feedback forms, paid advertising and even where you rank on search engine results pages.

We identify the touch points that are effective in managing your brand’s reputation, develop a strategy and execute it to ensure your customer journey actually leads to customer acquisition, by building a positive online reputation for your brand, maintaining it and responding quickly to negative feedback or criticism.

Our Approach

Online reputation management is an ongoing effort that creates, cultivates, and maintains a brand’s name and its good standing online. It is all about perception. This means building a digital public image, so that anyone searching for your brand finds 5-star reviews and positive customer experiences that paint your company in the best possible light.

We possess a keen understanding of the latest techniques required to build a brand, to ensure that we make a difference in the brand’s lifespan.

Tailor Made Solutions

There are various touch points for a customer, from reviews on social media, feedback on business sites, customer satisfaction surveys, your sales team, newsletters, emails, feedback forms, paid advertising and even where you rank on search engine results pages.

We identify the touch points that are effective in managing your brand’s reputation, develop a strategy and execute it to ensure your customer journey actually leads to customer acquisition, by building a positive online reputation for your brand, maintaining it and responding quickly to negative feedback or criticism.

Key Services Offered

  • Online Brand Monitoring
  • Brand Protection & Rebranding
  • Review Management
  • Guaranteed Link Removal
  • Social Media Review & Management
  • Creative Content Development
  • Web Chat and Customer Feedback

Key Services Offered

  • Online Brand Monitoring
  • Brand Protection & Rebranding
  • Review Management
  • Guaranteed Link Removal
  • Social Media Review & Management
  • Creative Content Development
  • Web Chat and Customer Feedback

Caspian Digital Solutions provides companies and corporations with a dedicated project manager to keep them informed of their campaign’s progress each step of the way. Pricing for our reputation management services is customised based on the specific requirements and strategies your business needs.

The agency does not require long-term contracts, and instead works on a month-to-month basis, giving you the flexibility to change strategies at any time.

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